Who determines the minimum or starting bid?
The seller (the person who posted the item) decides what he or she wants the bidding to
begin at. Usually this is (and should be) just below the lowest price acceptable for the
item. If you bid, the system will ask you to bid the starting price PLUS the Bid Increment.
Sellers are encouraged to start item at a reasonable amount and not absurdly high.
Buyers like the auction process because it allows bargain shopping. If an item is priced
right, people recognize the bargain and bid on it.
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What is the Bid Increment?
The Bid Increment (Tk.0.50 is the default increment) raises the bidding each time by that
minimum amount (you can always bump it up even higher or enter a Auto Bid, in which
case the system will bid either the bid increment or enough of your stated amount to
make you the leading bidder. The purpose of the bid increment is to keep someone
from outbidding you by some silly amount like Tk.0.01. It protects you and assures the seller
of getting a decent return if the item is hotly contested.
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Okay, what are Proxy or MaxBids or AutoBidder?
There are several systems of "proxy" bids; i.e. the system bidding for you automatically.
The system in the DhakaShop auction is called "MaxBid or AutoBidder." Think of 'Max' as someone
who stays and watches the auction 24 hours a day while you're off doing more
interesting stuff. You activate 'Max' by entering the highest amount you are willing to pay
for an item into the "place bid" box. The system will then bid for you, bidding only enough
to make you the high bidder. If someone tops that bid, good old 'Max' places another bid
for you and so on up to the maximum amount you've specified. Under no circumstances
will 'Max or AutoBidder' ever bid MORE than you said. But the system will send you e-mail about an
outbid and you can give 'Max/AutoBidder' a few more bucks to play with, if you like. Just enter
another bid amount.
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What does using this auction cost and how do I qualify?
This auction is FREE but we do require that all sellers and buyers be registered. This
enables our software to keep track of items for sale and who bids on what. It protects
both us as auction providers and you as buyer and/or seller. Registration is simple and
painless. Merely click on 'Register Now' on the top or bottom menu of the auction site.
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How do I bid?
Click on the name of item you'd like more information about. If you wish to place a bid,
enter your bid in the box below the item, then just click on the "place bid" button nearby.
We suggest that a good strategy for books you really want is to place the highest bid
you are willing to pay. Otherwise, someone may beat you out. This system accepts
AutoBidder or maxbid bids (see Proxy Bids below). Should someone outbid you, the system
sends you an e-mail notification with a link back here to the item. Click on the link right in
your e-mail message and you will be returned to the directly to the item. You can then
decide whether you want to raise your bid.
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What are Reserve Bids?
Sometimes (and our system supports this) a seller enters a Reserve Bid. For example,
his book sells for Tk.100 new. He or she decides to place a
starting bid of Tk.1 on the item but they want to get at least Tk.80 for it. So a reserve bid of
Tk.80 is entered into the system. In such a case--even if you are the high bidder at, say,
Tk.60--you will not win the item unless you go over Tk.80. We feel this is a poor auction
strategy and wastes the time of buyers and sellers alike. We suggest this to sellers:
enter the item at the least price you will accept, with no reserve.
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How do I Post an item for sale?
Posting your auction item for sale here at DhakaShop.com, Inc. is both free and easy.
Simply register if you have not already (by clicking 'Register Now' at the top or at the
bottom menu of any auction page). Our system automatically mails your password within
usually a few seconds (no need to disconnect while you wait). Once you have the
password, you might want to copy it from your e-mail and go to 'Change Profile' to
replace our rather obtuse collection of letters and numbers with something you might
more easily remember. You may also follow the email link for chaning password
Again, we charge currently nothing to buy or sell books. In the future, we do reserve the
right to add premium features that other auction sites have like bold listings, featured
items(local), and the like. For those, we may charge a nominal rate.
Posting auction item for sale is accomplished by clicking on 'Sell' menu
either at top or bottom menu of any auction page. First upload the picture of
your auction item and then fill in the form that pops up with a short descriptive title
(make it snazzy to get people's attention).
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How do I find out more about a posted item?
If you have any questions about an item, by all means contact the seller and ask him or
her (not us!). The seller's e-mail address is included on the item's page. Just click on it
to send him or her mail. You can ask about condition of the item, payment and shipment
terms, or anything else not already spelled out in the item's description.
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How do I know I'm getting a good deal?
When buying something from someone--whether on the internet, in any kind of auction,
or anywhere else--your best protection to be an informed buyer. In Latin: Caveat
Emptor! The age-old warning of Buyer Beware! We do police this auction and make our
best effort to keep it clean and pleasant, but we can give no blanket guarantee. You
might read our Terms & Conditions page for more info on this. However, we also go to
great lengths here to make sure you have plenty of great stuff at bargain prices to bid on.
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How do I know I won?
The system automatically sends the buyer (highest bidder) and seller of the item e-mail
when the auction ends. The buyer and seller then are responsible for making their own
arrangements to conclude the deal by payment and shipment. This auction merely offers
a venue for buying and selling. We will not, nor cannot, be held responsible in any way
for any lack of performance by any and all parties. We simply provide a place that allows
people to buy and sell. HOWEVER, do let us know of any problems. We can and will
banish anyone who abuses our auction.
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How do I pay for the item I won in the auction bid?
Payment terms are described by the seller in the description section of the auction item.
You may chose to pay the seller as described by the seller or you may also contact the seller
to make arrangement for the payment. You may chose to pay in cash and receive the item from the
seller after you are satified on the item you are buying. You may also make other arrangement with
the seller.
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How do I receive my payment for the item I sold?
Payment terms are described by the seller in the description section or payment method of the
auction item. You may choose to receive the cash when you deliver the item to the buyer/winner of
of the auction item. You may also contact the buyer/winner and make arrangement to receive your
payment when you deliver the item to the winner/buyer.
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How do I ship the item I sold?
Shipping method may be descriped in the description section of the auction item. You may also
contact the buyer/winner and make an agreed upon arrangement to ship the item. Seller and buyer may
agree on any terms they feel convenient or safe. This is absolutely an agreement between buyer and seller
and Dhaka Shop has nothing to do with this. There may be different types of shipment like buyer picks up the
item or seller delivers the item to buyer or seller ships the item to buyer using any reliable courier.
Buyer usually bears the shipping charge and this may also be included in the total cost of the item.
We have provided Shipping Charge information on the auction page for your convenience.
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What can I do if I have a disagreement with
seller or buyer?
Seller and buyer should make their best effort for an amicable solution or agreement.
Dhaka Shop will not mediate between seller and buyer for any issues but Dhaka Shop will take
necessary action against buyer or seller if they dont comply with the rules of online auction
those have been specified in the 'User Agreement' and accepted by the user of Dhaka Shop during
registration. Dhaka Shop may cancel/ban the user in case of any violation of auction rules after
we verify on receipt of any complaint from any seller or buyer. You may always contact Dhaka Shop
if you have any complaint against any buyer or seller.
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What can I do if the seller or
buyer does not comply with auction rules?
Seller and buyer should make their best effort
for an amicable solution or agreement.
Dhaka Shop will not mediate between seller and buyer for any issues
but Dhaka Shop will take
necessary action against buyer or seller if they dont comply with
the rules of online auction
those have been specified in the 'User Agreement' and accepted
by the user of Dhaka Shop during
registration. Dhaka Shop may cancel/ban the user in case of any
violation of auction rules after
we verify on receipt of any complaint from any seller or buyer.
You may always contact Dhaka Shop
if you have any complaint against any buyer or seller. Remember
that any fraudulent activities by
any buyer or seller may also result into criminal lawsuit against
the person who commits it. Dhakashop
neither will be responsible for any civil lawsuit nor DhakaShop
will get involved in any such civil
lawsuits.
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For any other questions you might have, please feel free to e-mail our auction
administrator of DhakaShop.com